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Frequently Asked Questions

Frequently Asked Questions

Basic Information

909 Flats stands out among apartments in Nashville by offering a combination of a central location between Germantown and Downtown Nashville, large bedrooms and closets, thoughtfully designed apartment homes, and convenient on-site amenities. Residents benefit from convenient access to downtown employers, entertainment, dining, and neighborhood destinations along with a professionally managed living experience.

The leasing office at 909 Flats is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

909 Flats opened in 2017 and has 232 apartment homes. Current availability can be found on the floor plans page.

The leasing team at 909 Flats can be reached by phone at (615) 244-0909, by email at [email protected], or through the online contact form on the property website.

The best way to receive updates about apartments, pricing, specials, and availability at 909 Flats is to contact the leasing office directly by phone, email, or text. Prospective residents can also check the website for the latest community information and receive updates regarding pricing and specials.

Renters insurance is required at 909 Flats. Residents may use their own renters insurance provider or enroll in the Assurant renters insurance program for $14.50 per month.

909 Flats offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents may receive a $750 referral bonus when a referred prospect leases and successfully moves into the community and all program requirements are met.

If apartment homes are fully leased, 909 Flats offers a waitlist for prospective residents. Interested renters can visit the property website, select their preferred floor plan, and submit a waitlist application when no homes are currently available.

909 Flats is a smoke-free community. Smoking or vaping is prohibited within apartment homes, common areas, and amenity spaces.

The leasing team at 909 Flats supports English, and additional language assistance may be available through our technology partner, EliseAI, which can assist with Spanish translation.

Tours and Availability

Yes, prospective residents can schedule a tour of 909 Flats by contacting the leasing office or using the online tour scheduling tool on the property website.

909 Flats offers virtual tours for prospective residents who want to explore the community remotely. Virtual touring options include video tours and virtual walkthroughs.

To schedule a tour for a specific apartment at 909 Flats, contact the leasing team and ask about the available home, floor plan, or building you want to see. Tour availability depends on occupancy, notice requirements, and apartment readiness.

Current apartment availability at 909 Flats can be viewed on the floor plans page. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Rent specials can be found on the Leasing Offers page of our website! Prospective residents should contact the leasing office to confirm as specials are subject to change.

909 Flats offers self-guided tours and virtual tour options. Prospective residents should contact the leasing office to confirm current tour options.

A valid government-issued photo ID is required for tours at 909 Flats. If you plan to apply during or after your visit, it is helpful to bring two forms of identification, proof of income, and funds for applicable application and administrative fees.

909 Flats offers weekend tours on Saturdays from 10:00 AM to 5:00 PM. Self-guided tours may also be available outside of office hours, including evenings and Sundays, depending on scheduling availability.

Apartment availability on the 909 Flats website is updated in real time and reflects current leasing activity. Because availability can change quickly, prospective residents should confirm details with the leasing office.

Floor Plans and Apartment Features

909 Flats offers a variety of apartment floor plans in Nashville, including studio, one-bedroom, and two-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.

Apartment homes at 909 Flats include an in-home washer and dryer.

Apartments at 909 Flats are equipped with both air conditioning and heating to support year-round comfort in Nashville.

Select apartment homes at 909 Flats include private balconies, depending on the layout and location of the unit. Residents should confirm which floor plans include these features with out leasing team.

Apartment finishes at 909 Flats include plank flooring, pendant lighting, and quartz countertops.

Additional on-site storage at 909 Flats is available for $100 per month, subject to availability.

Apartments at 909 Flats are serviced by AT&T and Google Fiber, offering residents access to home internet, streaming, and entertainment options.

909 Flats does have ADA-friendly apartments and step-free routes. ADA-friendly apartments are subject to availability.

909 Flats does not currently offer smart-home features such as keyless entry, smart thermostats, or smart locks.

Apartments at 909 Flats vary between 470 and 1,168 square feet depending on the floor plan.

909 Flats does not offer furnished apartments or furniture-rental partnerships.

Location and Neighborhood

909 Flats is located in Nashville, Tennessee, between the Germantown and Downtown Nashville neighborhoods, offering convenient access to shopping, dining, employers, entertainment, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

909 Flats is located within the Metropolitan Nashville Public Schools district. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.

Parks near 909 Flats include Bicentennial Capitol Mall State Park, Hope Gardens Park, Cumberland River Greenway, and Frankie Pierce Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Nashville.

Grocery stores near 909 Flats include Nashville Farmers Market, Kroger, Publix, and Whole Foods Market, making it convenient for residents to shop for daily essentials, fresh food, and household items.

Auto Mechanic shops near 909 Flats include Moto Auto Care and Hillsboro Village Auto Service.

Nearby points of interest around 909 Flats include Nashville Farmers Market, Tennessee State Museum, Nashville Municipal Auditorium, First Horizon Park, Nissan Stadium, Bridgestone Arena, Ascend Amphitheater, and the many businesses, restaurants, and entertainment venues located throughout Downtown Nashville.

Commute times from 909 Flats to Downtown Nashville typically depend on traffic and transportation method, but downtown destinations are only a few minutes away by car, bike, rideshare, public transit, or walking. Residents should use current mapping tools for the most accurate route and travel estimate.

Public transit near 909 Flats includes nearby WeGo transit routes serving Downtown Nashville and surrounding neighborhoods. Residents also have convenient access to rideshare services such as Uber and Lyft throughout the Nashville area.

Within about 10 minutes of 909 Flats, residents can find fitness options such as QNTM Fit Life, Shed Fitness Germantown, and Orangetheory Fitness Germantown; coffee shops such as Farm City Coffee, Barista Parlor, and Steadfast Coffee; and grocery stores such as Nashville Farmers Market, Kroger, Publix, and Whole Foods Market. These nearby conveniences support a connected and efficient daily routine in Nashville.

Lease Terms & Fees

Rent at 909 Flats in Nashville varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

909 Flats offers lease terms ranging from 3 to 15 months, with availability depending on seasonality, apartment type, and current leasing conditions. Confirm with our leasing team for the most up-to-date options.

Rent prices and leasing availability at 909 Flats change based on market conditions, move-in dates, and current inventory. For the most accurate apartment pricing and availability, prospective residents should visit our floor plans page or contact the leasing office.

The security deposit at 909 Flats is $250. Deposit amounts may vary based on applicant qualifications and lease terms.

When signing a lease at 909 Flats, residents are charged a $75 application fee per applicant, a $250 administrative fee per applicant, a $250 security deposit, and other applicable move-in costs. Additional fees may include pet-related charges, prorated rent, and required community fees.

909 Flats charges a $250 administrative fee per applicant and a $30 monthly amenity fee. Additional community-related charges may apply depending on services selected and lease structure.

Monthly rent at 909 Flats does not include utilities or recurring service fees. Additional monthly costs may include water, sewer, electricity, internet, cable, pest control ($3), doorstep trash service ($30), parking ($20 per vehicle), amenity fees ($30), and pet rent ($25 per pet, if applicable).

Utilities at 909 Flats are not included in the monthly rent.

909 Flats offers short-term and flexible lease options ranging from 3 to 15 months, depending on current inventory.

Yes, 909 Flats offers a deposit alternative program. Prospective residents should contact the leasing office for eligibility requirements and program details.

Early termination at 909 Flats requires a 60-day written notice. Residents are responsible for a lease-break fee equal to two months' rent and repayment of any concessions or specials received during the lease term.

Lease renewals at 909 Flats are typically offered approximately 60 days before the lease end date, giving residents time to review renewal pricing and available options before their current lease expires.

Application and Screening Requirements

To apply for an apartment at 909 Flats, complete the online application through the property website or work directly with the leasing office. Applicants will be asked to provide identification, income information, and consent for screening.

Yes, prospective residents can apply online for an apartment at 909 Flats by selecting an available apartment home, completing the application, submitting supporting documentation, and authorizing screening.

Application approval timelines at 909 Flats depend on document completion, identity verification, and screening turnaround times. While some applications are approved the same day, most approvals are completed within 24 to 72 hours.

If an application for 909 Flats is not approved, the applicant will receive notification regarding the decision and any available next steps based on the screening results.

Qualification requirements at 909 Flats include income verification, credit screening, rental history verification, and a background check. Applicants should contact the leasing office for the most current qualification criteria.

Guarantors or co-signers may be accepted at 909 Flats depending on the applicant's circumstances and community screening policies. Applicants should contact the leasing office for details regarding eligibility requirements.

Yes, background checks are required as part of the standard apartment application process at 909 Flats. Screening may also include credit, rental history, and income verification.

The application fee at 909 Flats is $75 per applicant and the administrative fee is $250 per applicant. Please contact the leasing office regarding fee refundability, as policies may vary based on the application stage and reason for denial.

Roommates at 909 Flats may apply together for the same apartment home. Each applicant is screened individually, and income, credit history, rental history, and background information are evaluated according to community qualification criteria.

Payments and Rent

909 Flats does not offer flexible payment options. Residents are responsible for paying rent on the 1st of each month.

Rent at 909 Flats is considered late at midnight on the 6th of each month. A 10% late fee applies.

26 at City Point provides residents with access to account information and autopay options through their Bilt account.

Yes, a 3% processing fee is applied to all credit card payments.

Utilities and Internet

Utilities at 909 Flats are not included in monthly rent. Residents are responsible for electricity, water, sewer, trash, internet, cable, and any other applicable utility services. Water and sewer charges are billed through a third-party utility billing provider based on usage, and electricity service must be established directly with Nashville Electric Service (NES).

909 Flats offers high-speed Wi-Fi coverage throughout community amenity spaces. Residents and guests can access community Wi-Fi in shared areas such as the clubhouse and other common amenities. Individual apartment homes require residents to establish their own internet service accounts.

Internet providers available at 909 Flats include AT&T and Google Fiber, offering residents high-speed internet service options.

Typical monthly utility costs at 909 Flats depend on apartment size, occupancy, seasonal usage, and provider rates. Because utility usage varies significantly between households, the community is unable to provide standard monthly utility estimates.

909 Flats offers fiber and gigabit-speed internet through Google Fiber, depending on provider availability and selected service package.

909 Flats offers community Wi-Fi in shared spaces such as the clubhouse and amenity areas.

Parking and Transportation

Parking is available at 909 Flats for residents. Resident parking is available for $20 per vehicle per month.

Parking at 909 Flats includes a controlled-access parking garage. Residents should contact the leasing office for current parking assignment procedures and availability.

909 Flats offers electric vehicle charging stations for residents' use.

909 Flats offers bike storage for residents. There is currently no fee for bike storage, subject to availability.

909 Flats offers limited guest parking, subject to community rules and availability. Residents should contact the leasing office for current guest parking guidelines.

909 Flats is conveniently located between Germantown and Downtown Nashville, providing easy access to major employers, entertainment, dining, shopping, WeGo transit routes, rideshare services, and major transportation corridors throughout Nashville.

EV charging stations are available at 909 Flats for resident use. Charging rates, locations, and availability may vary. Please contact the leasing office for current pricing and station locations.

Amenities and Property Features

On-site amenities at 909 Flats include a resort-style swimming pool, fitness center, resident clubhouse and lounge areas, coworking spaces, business center, package room, secure package lockers, pet park, pet spa, controlled-access parking garage, EV charging stations, community Wi-Fi in amenity areas, bike storage, and outdoor grilling and gathering areas.

909 Flats has a resort-style swimming pool for residents. Pool hours are 7:00 AM to 10:00 PM, subject to community policies and seasonal operations.

909 Flats offers a fully equipped fitness center, giving residents convenient access to workouts close to home.

909 Flats has a resident clubhouse known as The Overlook. The clubhouse may be reserved for private use, subject to community policies. The reservation fee is $250.

909 Flats offers coworking spaces and a business center with areas designed for remote work, studying, and meetings.

909 Flats offers a package room and secure package lockers to help residents receive deliveries more conveniently.

909 Flats offers resident events, community programming, and social activities throughout the year.

The fitness center at 909 Flats is available 24 hours a day for residents, unless otherwise communicated by management for maintenance or special circumstances.

Residents of 909 Flats can access the package lockers 24 hours a day.

Security-related features at 909 Flats include controlled-access entry points, a controlled-access parking garage, security cameras in common areas, courtesy officer services, and well-lit common areas and parking facilities.

Select community spaces at 909 Flats can be reserved for private use, depending on the amenity and community policy. The Overlook clubhouse is available for reservation for a $250 reservation fee.

Pet Policy

909 Flats is a pet-friendly apartment community in Nashville, welcoming pets subject to the community’s current pet policy.

909 Flats allows up to two pets per apartment home. Pet fees include a one-time pet fee of $300 per pet and monthly pet rent of $25 per pet. Breed restrictions apply, and weight restrictions may also apply. Residents should contact the leasing office for complete pet policy details.

909 Flats offers pet-friendly amenities including a dedicated dog park and a pet spa, providing convenient spaces for exercise, grooming, and pet care.

Service animals and emotional support animals at 909 Flats are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

City Pets Animal Care and GoodVets Germantown are both within a 10-minute drive of 909 Flats.

Maintenance and Emergency Requests

Residents at 909 Flats can submit a maintenance request through the resident portal. Submitting complete details helps the maintenance team respond more efficiently.

Maintenance response times at 909 Flats depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed as promptly as possible, while urgent issues are prioritized based on severity.

Emergency maintenance at 909 Flats can be reached by calling the office phone number at (615) 244-0909 and following the prompts for urgent after-hours service. Residents should use the emergency line only for qualifying maintenance emergencies.

Emergency maintenance issues at 909 Flats generally include active flooding, loss of essential utilities, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions that may threaten safety or property. Residents should follow community emergency maintenance guidelines for exact criteria.

909 Flats provides preventive maintenance services including monthly pest control and quarterly preventive maintenance inspections, which may include air filter changes and other routine maintenance tasks.

Move-in and Move-out

Before move-in at 909 Flats, each apartment home is professionally prepared through inspection, cleaning, maintenance review, and completion of any necessary repairs to ensure the apartment is ready for occupancy.

Apartment homes at 909 Flats are professionally cleaned before move-in as part of the standard make-ready process. This includes a full cleaning, maintenance inspection, and preparation for occupancy.

909 Flats conducts a move-in inspection process. Residents are provided with a move-in inspection form to document the condition of the apartment upon move-in.

Move-out requirements at 909 Flats include providing proper notice in accordance with the lease agreement, removing all personal belongings, returning keys and access devices, and leaving the apartment in good condition. Residents should review their lease and move-out instructions for complete details.

Deposit refunds at 909 Flats are handled according to the lease agreement and applicable law after any deductions for damages, excessive cleaning, unpaid balances, missing items, or other applicable charges. Residents should review their lease for refund timing and conditions.

Residents may reserve the freight elevator and designated loading dock area for move-ins and move-outs by contacting the leasing office in advance. Reservation procedures and availability are subject to community policies.

909 Flats provides a move-in inspection form to document apartment condition at move-in. While the community does not endorse specific moving companies, the leasing team may provide local mover recommendations upon request.

To help support a full deposit refund at move-out from 909 Flats, residents should return the apartment in good condition, remove all personal belongings and trash, and address any resident-caused damages. Charges may apply for excessive cleaning, damage beyond normal wear and tear, missing items, or lease violations identified during the move-out inspection.

Corporate, Short-Term, and Special Programs

909 Flats accepts corporate leases. The community does not currently offer furnished apartment homes.

909 Flats accepts short-term leases through flexible lease terms ranging from 3 to 15 months, subject to availability and pricing.

909 Flats does not offer furniture rental partnerships.

Please contact the leasing office for information regarding any current preferred-employer programs, relocation partnerships, or special promotions that may be available.

909 Flats does not offer by-the-bed leasing. The community does offer flexible lease terms ranging from 3 to 15 months, and guarantor options may be available for qualifying applicants. Prospective residents should contact the leasing office for eligibility requirements and details.

Sustainability and Eco-Friendly Features

909 Flats does not offer sustainability or eco-friendly features.

909 Flats offers recycling services through its doorstep trash pickup program. Residents should contact the leasing office for participation details and collection procedures.

909 Flats does not offer energy-saving features like LED lighting or smart thermostats.

909 Flats offers EV charging stations and bike storage for residents. The community is also located near WeGo public transit routes, providing convenient access to transportation options throughout Nashville.

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